*Senior Support Associate


Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through our EHR, ERP, Strategy, Virtual Care, Data Analytics, Cybersecurity, Service Desk and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations.

Pivot Point Consulting has earned multiple industry and workplace quality awards, including Best in KLAS: Overall IT Services Firm (2020), Top Three Best in KLAS for HIT Implementation and Support (2015, 2016, 2017, 2018, 2019), Highest Rated Vendor in KLAS Implementation Services in the Select Category (2017), #1 in KLAS for Epic Consulting in the Select Category (2016), #6 Modern Healthcare's Best Places to Work (2021).


  • Supports practice management, talent solutions and operations
  • Format and edit resumes
  • Coordinate communication with candidates
  • Assist with consultant outreach programs
  • Assist in sourcing candidates to talent solutions team
  • Work with all levels of the organization


  • Ensure candidate resumes and other documents are polished and professional
  • Work with screened candidates to update their resume into our Pivot Point format
    • Ensure grammar, formatting and punctuation are correct
  • Organize and schedule appointments with candidates, practice representatives, talent solutions and/or business development
  • Ensure candidate resumes are saved in Pivot Point's system
  • Maintain strong communication channels with talent solutions and practice management


  • 3+ years of technical writing writing experience with a focus on resume content
  • Healthcare and EHR experience and understanding skills with an ability to operate in a fast-moving environment
  • Manage multiple properties simultaneously with high standards of output quality
  • Commitment to a positive workplace culture and environment


100% remote


Pivot Point Consulting embraces and encourages an entrepreneurial spirit and focuses on rewarding top-performing individuals. Our compensation and benefits packages include:
  • Generous PTO that increases with tenure
  • Annual incentive trips to exotic destinations for your and a guest
  • Access to over 2,500 professional development courses to grow in your career
  • Base salary plus bonus structure
  • Comprehensive benefits: medical, dental, vision, life and disability insurance, 401k with company matching, health savings account with company contributions and more

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