Project Manager - OCHIN/Epic Inpatient


Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through our EHR, ERP, Strategy, Virtual Care, Data Analytics, Cybersecurity, Service Desk and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations.

Pivot Point Consulting has earned multiple industry and workplace quality awards, including Best in KLAS: Overall IT Services Firm (2020), Top Three Best in KLAS for HIT Implementation and Support (2015, 2016, 2017, 2018, 2019), Highest Rated Vendor in KLAS Implementation Services in the Select Category (2017), #1 in KLAS for Epic Consulting in the Select Category (2016), #6 Modern Healthcare's Best Places to Work (2021).


  • Ensure the timely and successful delivery of project tasks, and services according to client needs and objectives.
  • Develop project timelines and communicate with client on weekly updates.
  • Assist with troubleshooting and problem-solving any operational and technical matters before, during or after the project as engaged (e.g. basic process issues, implementation delays).
  • Clearly communicate the progress and/or health of workstreams affecting client leadership and Pivot Point Delivery leadership
  • Assist with client-related requests or issues (escalate as needed)
  • Attend client meetings as needed or requested, either in TEAMS, Zoom or via Slack.


  • Demonstrate compliance with all facility, department, company policies and procedures (i.e. EHR credentials).
  • Display exemplary work ethic and professionalism.
  • High level of independent judgment and decision making.
  • Exhibit leadership capabilities that meet the professional standards of Pivot Point, and the local client/facility.
  • Demonstrate ability to communicate and interface effectively at all levels of the organization including but not limited to upper management, information technology, human resources, etc.
  • Has experience in delivering client-focused solutions based on customer needs in realms of project management. This includes updates of the project and daily completion metrics (i.e End Of Shift Email).
  • Possess excellent verbal and written communications skills with ability to adjust communication style as needed in relation to the audience (i.e. clients’ management/leadership individuals).
  • Possess strong computer skills – technologically savvy in accordance with the needs of IT project execution.
  • Possess excellent organizational/project management skills.
  • Proven ability to manage multiple projects with tight deadlines and constraints while paying strict attention to detail.
  • Demonstrate strong innovation and problem-solving skills.


11 Months



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