eCW Go-Live Support


Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through our EHR, ERP, Strategy, Virtual Care, Data Analytics, Cybersecurity, Service Desk and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations.

Pivot Point Consulting has earned multiple industry and workplace quality awards, including Best in KLAS: Overall IT Services Firm (2020), Top Three Best in KLAS for HIT Implementation and Support (2015, 2016, 2017, 2018, 2019), Highest Rated Vendor in KLAS Implementation Services in the Select Category (2017), #1 in KLAS for Epic Consulting in the Select Category (2016), #6 Modern Healthcare's Best Places to Work (2021).


The primary role would be to serve as clinical analyst, working with the new physicians who are joining to configure their department, note templates, ordering favorites, and other common tools in eClinicalWorks. This resource would also help to train and provide support for the first two weeks of go live, helping with provider how-to questions, minor break-fix issues, and small system enhancements. This resource would also support the clinical support staff (such as nurses and medical assistants) at the new practices, which are typically 1-3 physicians in size.


2 weeks



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